Wednesday, September 8, 2010

#1 in Customer Service!

Yesterday I visited with a customer in Aurora. They had requested I come after 5:00 p.m. Our typical business hours are 8:00 a.m. to 5:00 p.m. But, this was the only time they could see me, so I made the 40 mile drive.

Once there they showed me around their home and we discussed their needs. They mentioned their rooms were getting hot making it uncomfortable for their newborn baby and 18 month old since their bedrooms faced east. I recommended both 3M Night Vision 25 and Sun Gard Optivision 25. These films will provide excelent heat reduction.

Once they selected their window film they asked if I could do the work right now. It was 6:00 now. At first, I thought.... there's no way. Certainly I don't have the film they want in my truck. But, as it turned out, I did have the film! By 7:30 their windows in their children's rooms were tinted and I was on my way home.

Clear View wants our customers to know that we still understand "good 'ol customer service".

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